Competitive
hourly rate — discussed at interview
Careers
Office Administrator
The Office Administrator keeps records, scheduling support and communication organised. You are often the first voice a client or family hears on the phone, and the person who makes sure the paperwork behind the care is in order.
Overview
The Office Administrator keeps records, scheduling support and communication organised. You are often the first voice a client or family hears on the phone, and the person who makes sure the paperwork behind the care is in order.
At a glance
- Role
- Office Administrator
- Working pattern
- A shift pattern covering our daytime care rounds, 6am–9pm. Overnight services are arranged separately.
- Driving
- A driving licence is helpful but not essential.
- DBS
- An enhanced DBS check is completed.
- Training
- Induction and training on our systems.
The role
Main responsibilities
- Answering phones and handling initial enquiries.
- Maintaining client and staff records.
- Supporting the Care Coordinator with scheduling and rotas.
- Handling invoicing and payment queries.
- Managing correspondence and filing.
- Supporting compliance documentation.
A day in the role
What a normal shift involves
Office-based, on a shift pattern covering our daytime care rounds, 6am–9pm.
Who we are looking for
Person specification
What we look for
- Organised and detail-oriented.
- Warm and professional on the phone.
- Comfortable with office software and care management systems.
Experience & qualifications
Experience: Previous office or administration experience is valued. Experience in a care or health setting is a bonus.
Qualifications: No specific qualification required.
Pay and benefits
What this role pays
Published up front, including the part most adverts leave out.
Benefits
- Workplace pension — 3% employer, 5% employee.
- Office-based at Bretby Business Park.
Development opportunities
Progression to Care Coordinator or office management.
Why work for Luxuricare?
You are the backbone of a small, local team. The work you do directly affects whether the care runs smoothly, and you see the difference.
What supports you
The tools you get
Carers are usually let down by the organisation around them rather than by their own effort. These three systems exist so that does not happen here.
BirdieCare planning & digital records
Organised digital care planning, visit notes and continuity of information, so everyone supporting a person is working from the same picture.
QCSPolicies & compliance
Structured policies and procedures that support professional standards across everything we do.
LumisStaff e-learning
Ongoing e-learning and staff development, so our team keeps building on what they know.
Apply / Register interest
Fill in the form and it comes straight to us.
More roles
Other roles we recruit for
Interested in the Office Administrator role?
Register your interest, or call 01283 357801 and talk to us directly. We read everything that comes in.