Prices published
Every visit rate is on the website before you have to ring anyone.
Home care in Burton & Swadlincote
Professional care,
delivered personally.
The kind of care you would want for your own family — local, transparent, organised and genuinely attentive. We work across Burton upon Trent, Swadlincote and surrounding areas from our office at Bretby — close enough that visits start on time and the same carer can come back.
Registered with the Care Quality Commission — not yet inspected
5.0 on Google from 5 reviews
4.0 on Trustpilot from 3 reviews
100.0 on Facebook from 5 reviews
Free to start
Free assessment, £0 setup fee and your first 30-minute care call free.
CQC registered
Registered for personal care. Not yet inspected — and we say so.
7 days to decide
You can cancel immediately during your first 7 days. You only ever pay for care you have already received.
What we do
Ten ways we support people at home
Most families use two or three of these together, often within the same visit. Visiting calls are all charged at the same published rate; live-in and overnight are quoted as tailored packages.
Live-In Care at Home
A carer lives in the home and supports daily life as set out in the agreed care package.
Overnight Care at Home
Waking nights and sleeping nights, priced by the hours and type of support required.
Personal Care at Home
Respectful help with washing, dressing and daily routines, at the pace that suits you.
Dementia Care at Home
Familiar surroundings, steady routines and patient support for people living with dementia.
Companionship Care
Conversation, company and a reliable friendly face that keeps life connected.
Medication Support at Home
Prompting, reminding and administering medication in line with the agreed care plan.
Respite Care at Home
Short-term cover so family carers can rest, work or take a proper break.
Palliative Support at Home
Gentle, dignified personal support at home, with careful communication for families.
Hospital Discharge Support
Practical help settling back in after a hospital stay, for as long as it is needed.
Practical Everyday Support
Shopping, meal preparation, light domestic help and getting out and about.
No surprises
The price is on the website
Every visit length has a published price, and the same rate applies whichever service the visit is for. The number you see is the number on the invoice.
30-minute£20
care call
45-minute£27
care call
1-hour£31.50
care call
- £0 setup fee — nothing to pay for arranging care.
- No charge for the assessment or the care plan.
- No mileage, travel or out-of-area surcharge.
- No premium for dementia, palliative or specialist care.
Starting out
Four things that make the first step easier
Arranging care for someone is stressful enough without a contract you cannot get out of.
FREECare Assessment
A no-obligation visit to understand what support would help.
How it works£0Setup FeeNo admin or joining charge before care begins.
How it worksFREE30-Minute Care CallAn opportunity to experience the quality of our care first-hand.
How it works7 DAYSCooling-Off PeriodCancel immediately within the first 7 days, paying only for care already received.
How it worksWhere we care
Genuinely local rounds
Our office is at Bretby Business Park, between Burton upon Trent and Swadlincote. Keeping journeys short is not a marketing line — it is what protects visit times and makes it realistic to send the same carer back to the same person.
We work across DE11, DE12, DE13, DE14, DE15, DE65, LE65 and the areas immediately around them. Whether we can cover a specific village depends on where our team is working that day, so please ask about your address rather than assuming either way.
Burton upon Trent
Home care across Burton and its neighbourhoods, minutes from our Bretby office.
Swadlincote
Personal home care for Swadlincote and the villages of South Derbyshire.
Ashby-de-la-Zouch
Home care in Ashby-de-la-Zouch and the North West Leicestershire villages.
How it works
From first call to first visit
Nothing is payable at any point before care actually begins.
Step 1: One phone call
Tell us what is happening in your own words. Ten minutes, no cost, no commitment.
Step 2: A free assessment at home
We visit, we listen, and we write an honest recommendation. Nothing to sign.
Step 3: Your free first visit
The care plan is agreed, and your first 30-minute care call is on us.
What you can count on
The things families ask us about first
Not adjectives — the practical arrangements that decide whether care actually works.
Every carer is DBS checked
An enhanced DBS check is completed before anyone visits a home.
Carers are employed by Luxuricare
Our carers are employed staff, not self-employed contractors booked in to fill a gap.
Uniform and ID badge
We provide uniform tops and photo ID badges, so you know who is at the door.
Spot checks and supervisions
Carried out several times a year, in person, as part of how we manage quality.
Family access to Birdie
Families can be given access to see which carer is attending, visit times and visit notes.
Regular carers, consistent rounds
We aim to provide regular carers and organise clients into consistent rounds.
Registered with the Care Quality CommissionNot yet inspected — no rating has been published for this service.Regulated activity: Personal care · Location ID 1-27095662090View our CQC profile Regulated, and honest about it
LUXURICARE LTD is registered with the Care Quality Commission for the regulated activity of personal care. The service has not yet been inspected, which means no rating has been published.
You will not find a star rating, an average score or a testimonial from someone who does not exist anywhere on this website. When those things are real and verifiable, we will publish them with their source attached.
Birdie
Care planning & digital records
Organised digital care planning, visit notes and continuity of information, so everyone supporting a person is working from the same picture.
QCS
Policies & compliance
Structured policies and procedures that support professional standards across everything we do.
Lumis
Staff e-learning
Ongoing e-learning and staff development, so our team keeps building on what they know.
Reviews
What families say
We publish reviews only when they are genuine and verifiable — which is why this section looks the way it does.
Google5.0 / 5from 5 reviewsView our Google reviews(opens in a new tab)Trustpilot4.0 / 5from 3 reviewsRead our reviews on Trustpilot(opens in a new tab)Facebook100%recommend Luxuricarefrom 5 reviewsSee our recommendations on Facebook(opens in a new tab)
David HorneBurton upon Trent
“Lyndsey formed a lovely relationship with my Dad and was kind and supportive with my Mum despite Mums mood swings and increasing aggressive behaviour. She was always reassuring and kept me well informed, appreciating my difficulties following surgery and not living locally. Her professional manner helped me make difficult decisions when it became apparent my parents needs couldn’t be met in their home.
JoannaBurton upon Trent
“I cant thank my dads amazing carers enough for all they do for him and my mum & the massive help they are to me. Today they have taken my dad on his birthday trip to Twycross zoo. he’s been so excited and is having the best time with them these ladies didn’t have to do this they wanted to because they care.”
IanBurton upon Trent
“The gentleman pictured is my uncle. It’s been a rough 12 months, diagnosed with Parkinson’s and lost his wife of 52 years in January. Lyndsey was introduced to myself and my uncle around 10 months ago and it’s difficult to put into words how positive her impact has been. It isn’t just ‘care’ but ‘caring’.
Start here
Tell us what is happening
A few details is plenty. We will come back to you however you prefer.
Questions families ask first
How much does home care cost with Luxuricare?
Our published rates are £20 for a 30-minute care call, £27 for a 45-minute care call and £31.50 for a 1-hour care call. The same rates apply to every service — there is no premium for a specialist-sounding one.
Which areas do you cover?
We actively accept clients across 17 confirmed towns and villages, including Burton upon Trent, Swadlincote, Ashby-de-la-Zouch, Tutbury and Barton-under-Needwood. In postcode terms that is broadly DE11, DE12, DE13, DE14, DE15, DE65, LE65.
Are you registered with the CQC?
Yes — as a homecare agency for the regulated activity of personal care, under location ID 1-27095662090. The service has not yet been inspected, so there is no rating to show, and we are not going to imply one.
Do you provide live-in or overnight care?
Yes, both. A live-in carer lives in the home and supports daily life as set out in the agreed package, with agreed rest periods and cover arranged where the package requires it. Overnight care is available as waking nights or sleeping nights. Both are quoted as tailored packages rather than published rates.
What does the free care assessment involve?
We visit the home, listen, and look at the practical realities of the day. It takes about an hour, there is nothing to sign and no fee — including if you decide not to go ahead.
How quickly can care start?
Often within days, though it depends on the rota and how complex the support is. We will give you a realistic answer at the assessment rather than an optimistic one that falls apart later.
What are your office hours?
Our office is open 6:00am – 10:00pm, every day, and an emergency on-call service runs from 10:00pm to 6:00am, seven days a week. It is the same number either way: 07720 829727.
Will we get the same carer every time?
We aim to provide regular carers and organise clients into consistent rounds. We do not promise the identical person at every single visit, because leave and illness are real — but keeping rounds tight and local is how we make familiar faces achievable.
Where our limits are
We provide home care — visiting calls, overnight cover and live-in packages. We are not a nursing agency: we do not prescribe medication, give injections or change dressings, and we do not make clinical decisions. Those sit with the GP and district nursing team.
If what someone needs has moved beyond what we are registered and trained to deliver, we will say so honestly rather than taking on care we cannot provide safely.
Start with a free care assessment
No fee, nothing to sign and no obligation afterwards. Or call 07720 829727 and just talk it through first.